All comparisons Suppp vs Crisp

The Crisp alternativethat keeps it simple.

Crisp is a support suite with an omnichannel inbox, an AI chatbot and a knowledge base, priced per workspace. Suppp does less on purpose: live chat and email in one shared inbox.

Get started free See how it compares

Free plan available. 14-day trial on paid plans, no credit card required.

The Suppp shared inbox, with live chats and the email queue

At a glance.

Crispsuppp

Price

CrispFree, or €45 (Mini), €95 (Essentials) or €295 (Plus) a month

supppFree, €39 a month (Starter) or €149 a month (Pro)

How it's priced

CrispFlat per workspace: 2, 4, 10 or 20+ seats included, depending on plan

supppBy plan. Starter includes 3 seats (€9 per extra seat); Pro has unlimited seats

Free plan

Crisp2 seats, with the website chat widget and shared inbox

suppp1 seat and 100 conversations a month, with the chat widget and shared inbox

Email inbox

CrispShared email inbox from Mini (€45)

supppGmail and Outlook, from Starter (€39)

Free trial

Crisp14 days on any plan

suppp14 days on paid plans, no credit card

Crisp details are from their public pricing page, checked October 2026. Prices change, so check their site for the latest.

Two good tools, for different teams.

Crisp is a good fit if

You want a free plan with two seats
You want an AI chatbot and a knowledge base in the same tool
You need an omnichannel inbox beyond chat and email

Suppp is a good fit if

You only need live chat and email, in one shared inbox
You want unlimited seats on one plan (Pro, €149 a month)
You'd rather have a focused shared inbox than a large suite

Not in Suppp today: an AI agent, phone support, and importing old conversations.

What Suppp does well.

Chat and email in one inbox

The live chat widget and your Gmail or Outlook inboxes land in one shared inbox. Assign conversations, leave internal notes and reply from the same place. Email inboxes start on Starter.

Seats come with the plan

Starter includes 3 seats, with extra seats at €9 each a month. Pro has unlimited seats for €149 a month. Paid plans have unlimited conversations.

The everyday tools, built in

Canned responses, tags, business hours and a pre-chat form on Starter. Automations, analytics and reports on Pro. CSAT ratings on every plan.

See every plan

Switching from Crisp

Four steps,
at your own pace.

Suppp doesn't import old conversations yet, so keep an export from Crisp for your records.

1
Create a free account
No credit card. Paid plans start with a 14-day trial.
2
Add the chat widget
Paste one snippet on your site and set your colours.
3
Connect your email
Sign in with Gmail or Outlook on Starter or Pro.
4
Run both for a while
New conversations arrive in Suppp while older threads finish where they started.

Questions & answers

Not yet. Suppp doesn't import old conversations, so keep an export from Crisp for your records. New conversations arrive in Suppp from the day you switch, and you can run both side by side while older threads finish.

Your colours, the pre-chat form and your business hours, all without touching code. Removing the "Powered by" badge is part of Pro.

It depends on your team. Crisp's free plan includes 2 seats and Suppp's includes 1. Suppp Starter is €39 a month with 3 seats; Crisp Mini is €45 a month with 4. Compare the plans that match your team size.

Yes. Paid plans include a 14-day free trial with no credit card required, and there is a free plan with 1 seat and 100 conversations a month.

Try Suppp
next to Crisp.