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Subprocessors
Last updated: 21 September 2026
These are the third parties that process personal data on behalf of suppp customers. We sign a data processing agreement with each of them. We give customers at least 30 days' notice before adding or replacing a subprocessor, so they can object (see our Data Processing Agreement).
| Provider | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Supabase Inc. | Database, authentication and file storageData: All account and customer data (conversations, contacts, attachments) | EU — Frankfurt, Germany (AWS eu-central-1) | Data stays in the EU; DPA with SCCs for support access |
| Vercel Inc. | Application hosting, serverless functions, cookieless website analyticsData: All data passing through the application; request logs | EU — Frankfurt, Germany (functions); global CDN for static files | EU-US Data Privacy Framework + SCCs |
| Resend Inc. | Transactional email (sign-in links, invites, notifications)Data: Recipient email address, name, email content | USA | EU-US Data Privacy Framework + SCCs |
| Stripe Payments Europe Ltd. | Subscription billing and paymentsData: Billing contact, payment details (card data never touches our servers) | Ireland / USA | EU-US Data Privacy Framework + SCCs |
| Anthropic PBC | AI summaries and suggested replies — only when a workspace admin enables AI featuresData: Content of the analysed conversation (last 20 messages) and the customer's name/email | USA | SCCs in Anthropic's DPA; API data is not used for model training |
| Google LLC | Sign in with Google; Gmail integration when a customer connects a Gmail inboxData: Account email/name; emails in the connected inbox | USA / EU | EU-US Data Privacy Framework + SCCs |
| Microsoft Corporation | Outlook / Microsoft 365 integration when a customer connects an Outlook inboxData: Emails in the connected inbox | USA / EU | EU-US Data Privacy Framework + SCCs |
Stay informed
Want to be notified of changes to this list? Email hello@suppp.chat with the subject "Subprocessor updates". Workspace admins are also notified by email.