Simple pricing.
No surprises.

No hidden fees. No per-message charges. Seats included, with extra seats only when your team grows.

Billed as a single annual payment · Cancel anytime

Free

€0/ mo

For getting started on your own

What’s included

  • 1 seat
  • 100 conversations / month
  • Live chat widget
  • Shared inbox & contacts
  • Community support
Start for freeStart for free
Our pick

Starter

€31/ mo

Save €96 / year

For small support teams

Everything in Free, plus

  • 3 seats included, +€9 per extra seat
  • Unlimited conversations
  • Up to 3 email inboxes (Gmail & Outlook)
  • Team assignment
  • Tags & canned responses
  • Business hours & pre-chat form
  • Email support
Try Starter freeTry Starter free

Pro

€119/ mo

Save €360 / year

For teams that keep growing

Everything in Starter, plus

  • Unlimited seats
  • Unlimited email inboxes
  • Automations
  • Analytics, reports & weekly summary
  • Remove “Powered by” branding
  • Priority support + SLA
Try Pro freeTry Pro free

All paid plans include a 14-day free trial · No credit card required · Cancel anytime

Compare every plan.

Feature

Free

€0 / mo

Starter

€31 / mo

Pro

€119 / mo

Team & volume
Seats included13Unlimited
Extra seats—€9 / seat / moNot needed
Conversations / month100UnlimitedUnlimited
Channels
Live chat widgetIn your own coloursIncludedIncludedIncluded
File attachmentsIncludedIncludedIncluded
Email inboxesGmail & OutlookNot included3Unlimited
Inbox & workflow
Shared inbox, contacts & internal notesIncludedIncludedIncluded
Snooze conversationsIncludedIncludedIncluded
Live chat alertsFor chats nobody has answered yetIncludedIncludedIncluded
Daily inbox summaryIncludedIncludedIncluded
Team assignmentNot includedIncludedIncluded
Mentions & handover notes@mention a teammate, or transfer a chat with a noteNot includedIncludedIncluded
TagsNot includedIncludedIncluded
Canned responsesNot includedIncludedIncluded
Business hoursNot includedIncludedIncluded
Pre-chat formNot includedIncludedIncluded
AutomationsAuto-assign, route, tag, auto-reply, follow upNot includedNot includedIncluded
Insights & branding
Customer ratings (CSAT)Asked after a resolved live chat; the score and comment show in that conversationIncludedIncludedIncluded
Satisfaction reportYour average score, and unhappy customers to follow upNot includedNot includedIncluded
Analytics & reportsPDF and CSV exports, a weekly summary emailNot includedNot includedIncluded
Remove “Powered by” brandingNot includedNot includedIncluded
Security & data
Two-factor sign-inIncludedIncludedIncluded
Export your dataContacts, conversations and messagesIncludedIncludedIncluded
Support
Help from the suppp teamCommunityEmailPriority + SLA

Questions & answers

Yes. Upgrade, downgrade, or cancel at any time from your billing settings. No lock-in periods.

Every person on your team uses one seat, whether they're an admin or an agent. A pending invite holds a seat until it's accepted or revoked. Free includes 1 seat, Starter includes 3, and Pro includes unlimited seats. On Starter you can add extra seats for €9 each per month (€7 billed yearly) and remove them again whenever you like.

All major credit and debit cards via Stripe. All payments are processed securely.

New conversations are paused until the next month or until you upgrade. Existing conversations are not affected.

Annual billing is billed as a single payment upfront and saves you 20% compared to monthly. You can switch back to monthly at renewal.

All paid plans include a 14-day free trial — no credit card required to start.

You can cancel anytime from your billing page; your plan stays active until the end of the period you paid for. Charged by mistake or something not right? Email hello@suppp.chat and we'll sort it out.

More people, more conversations. One simple bill.

€38

a month on Starter

4

teammates on your team

3 seats come with Starter, plus 1 extra seat at €7 each.

2,500

conversations a month

Drag this as far as you like: paid plans have unlimited conversations, and we never charge per message.

Yearly prices shown, billed as one annual payment.